Honest and friendly! Ladies, these guys won't dupe you like other shops in town.
Passing through on the way home to Calgary. Just before reaching Revelstoke the engine light went off. We still had a long way to go and I was worried about what was going on. Checked all the fluids and they were okay. Folks at the local parts store suggested stopping in at the Excel Tire shop. They had me pull right up, connected to my van and ran some diagnostics. Identified the problem and that it wasn't bad. The technician checked and noticed a wire had come loose. He connected it and we were on our way. Made it home safe and sound. Really appreciated their help. It was awesome.
We were 1500 kms from home and I got a flat tire on a Friday afternoon. They got my tire repaired and got me on the road, I was able to get home safely that weekend! Thank you from Saskatchewan!! The one fellow even knew where Meadow Lake, SK was. Thanks again
Many thanks to Bob and the staff at Excel Tire. They recently went the extra mile to help us get back on the road.In our motorhome, we had run over a rock in a rock-slide near Revelstoke. One of the back tires was damaged. Bob sprang into action and ordered a replacement wheel in Alberta and a tire from Kelowna. Concerned about our safety, he suggested we not drive the motorhome ( it has dual rear tires only one was damaged. ) He said that we could camp in the parking lot at Excel Tire while we wait for the wheel and the tire to arrive. He showed us where we could fill with water and offered to let us use their power. Additionally he suggested places to visit and things to do which we really appreciated, especially the fitness center where we could work-out and shower. We also enjoyed a historical walking tour of downtown Revelstoke given by the museum across the street from Excel Tire given by Cathy English ( she is fantastic).After a couple days the wheel and the tire arrived, the guys quickly installed them and we were on our way with lots of great memories. THANKS BOB. Super service and first-class campground!
Had a tube fail on me about a month back on a truck I just bought. The tires were bald anyways and I needed to get home so I stopped by excel for a set of 4 tires for the dually rear axle on the truck. They were pretty quick in getting them on thankfully as I had to get back on the road. The owner who i talked to at first was nice and helpful, but when I was sent to the "truck shop" to get the tires fitted, the attendant was quite brash and rude (looked like he was over worked and understaffed)Less than a month later I had another tube go flat(different tube) and when I took it into another shop I was told there was a small bit of metal inside the tire that rubbed and caused the flat. As well I was told the tubes they put into the rims were the wrong tubes and that's why I've had so much trouble getting access to the stem on the inside tire and why as soon as I got a partial flat the tube spun inside the tire. The real kicker to this mess was that the tires I bought under there recommendation are to wide, and under full load (that I openly disclosed to them when shopping for the tires) they flex out enough to rub and should have been one size thinner. As it stands now I'm going to have to replace a set of tires I've hardly used or else I'm going to completely destroy them under a full load, so not happy about my experience here at all.
Revelstoke Excel Tire is a Canadian Store based in Revelstoke, British Columbia. Revelstoke Excel Tire is located at 401 1 St W, Revelstoke, BC V0E 2S0, Canada.
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